Refund and Return Policy

Last Updated: 26/07/2025

🔁 Digital Product Policy

All products sold on https://acumendary.com — including eBooks and other downloadable content — are non-refundable and non-returnable once the order is completed and access is granted.

This is due to the instant and irreversible nature of digital product delivery. Once an eBook is downloaded or accessed, the sale is considered final.


❌ No Returns or Exchanges

We do not accept returns, exchanges, or cancellations on digital products. Please ensure that you have reviewed the product description, previews (if any), and compatibility details before completing your purchase.


⚠️ Exceptions

Refunds may only be issued in very limited circumstances, such as:

  • You were charged multiple times for the same item
  • You never received access to the product due to a technical issue on our end

If you believe you qualify for an exception, please contact us at 📩 acumendary@gmail.com within 7 days of your purchase and include:

  • Your order number
  • A description of the issue
  • Any relevant screenshots or proof of error

Each case will be reviewed individually. We reserve the right to approve or deny refund requests at our sole discretion.


🛡️ Consumer Protection (EU Buyers)

If you are purchasing from within the European Union, please note:

  • Under EU law, you have the right to withdraw from a digital purchase within 14 days unless you have already accessed or downloaded the product.
  • By completing your purchase and receiving immediate access to your eBook, you agree to waive this right in accordance with Article 16(m) of the EU Consumer Rights Directive.

💬 Contact Us

If you have any issues accessing your eBook or questions regarding this policy, feel free to contact us at:
📩 acumendary@gmail.com